Your brand is not a static entity, it's a dynamic, ever-evolving force that requires consistent care and attention. By choosing our Ongoing Support service, you're not hiring just one designer, you're gaining access to an entire team of creative experts. Whether it's a marketing campaign, website/ app development, or social media graphics, our team is at your disposal to cover all your graphic needs. Moreover, with our Ongoing Support Plan, we don't just handle a short-term project and bid farewell, we become your dedicated partners in achieving long-term company success. Together, we develop tailored designs and strategies that foster the growth of your business.

In our Ongoing Support Plans, simplicity and flexibility are key. You have access to any of our services within your chosen plan's hours, except those that require physical presence (e.g. Employee Training). Whenever and wherever your company requires our expertise, we're there for your company's success. Whether it's graphic design, website/app development, social media management, or any other service, your ongoing support plan grants you the convenience of accessing our team when you need us most. Your success is our priority, and we're committed to being your trusted partners every step of the way.

Choosing the right Support Plan for your business is all about aligning our offerings with your needs. First, estimate the scale of your monthly projects, and then choose the one that is closest to what you expect. Our three plans offer varying support hours, with higher-tier plans providing more flexibility and higher discounts on add-ons. If you prioritize quick response times and strategy sessions, our Premium plan may be the best fit. Alternatively, for businesses with smaller-scale needs, our Essential and Comprehensive plans offer great value. It's all about finding the balance that ensures you have the support and resources necessary to fuel your success. But if your needs extend beyond the predefined plans, contact our team and we will offer you a customized plan that will perfectly align with your specific company requirements, ensuring you get the support you need to thrive.

Absolutely! We built all our plans to be flexible and adaptable to your company's needs. You can always add extra hours to your plan, and as you move up the tiers, you'll benefit from more cost-effective hourly rates. If your needs extend beyond the predefined plans, contact our team and we will offer you a customized plan that will perfectly align with your specific company requirements, ensuring you get the support you need to thrive.

There are no hidden fees. Our pricing structure is transparent and straightforward. We offer three tiers, each with a fixed monthly fee based on the number of working hours included. There are no hidden fees – what you see is what you get. Our commitment is to provide clear and honest pricing, ensuring you have the support you need without any unexpected surprises.

Absolutely! We value long-term partnerships and bundled services. When you commit to a bundle of multiple services (e.g. taking our Brand Identity Kit + Ongoing Support Plan), we offer attractive discounts as a token of our appreciation for your loyalty. It's our way of ensuring that you receive the best value for your continued trust in our services.

Our Ongoing Support Plans offer a dynamic partnership with your business. Unlike one-time services, these plans provide continuous access to our team, fostering a deeper understanding of your brand's needs and allowing us to adapt and evolve with you. With ongoing support, you benefit from consistency, priority response, and additional features tailored to your specific plan, all contributing to sustained growth and success.

No, unused hours from your Support Plan do not carry over to the following month. Each month, your plan's allocated hours are available for your use within that billing cycle. This policy ensures that we can consistently provide high-quality service to all our clients without overloading our team's capacity, maintaining our commitment to excellence in every project. We encourage you to make the most of your plan by utilizing your hours effectively to meet your business's needs.